GA COAM location business remodels are something that can cause a problem if you are not sure how to handle them correctly. Luckily, the GA Lottery has released the procedures that locations should follow to make sure that their games are handled properly during a remodel. According to The COAM Connection Newsletter from the GA Lottery COAM Divison July-September 2016 here are the steps you need to follow to make sure your remodel goes off without a hitch:
Contact the GLC Retailer Services Helpline at 1(800) 746-8546 at least two (2) weeks in advance of an anticipated remodel to allow sufficient time to perform an assessment and complete the disabling and/or removal of machines from the business location as well as meet your businesses timeline. Do not attempt to disconnect machines from the site controller on your own or power down the machines as this can disrupt the financial data transmitted by the site controller.
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